Version 2026-08-10 · This is a draft policy pending legal review and does not yet constitute final legal advice.
This policy covers candidates who record video interview answers through Vellmflow, and recruiters and hiring teams who use Vellmflow to review them. Vellmflow is committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
When you record an interview answer, we collect:
Video and audio recordings of a person are treated as sensitive information (biometric information) under the Privacy Act, so we only collect them after you give explicit, informed consent — you'll always see a consent screen before your camera or microphone is switched on.
We collect this information solely so the hiring team that invited you can review your interview answers and make a hiring decision. We don't use your recordings for any other purpose, and we don't sell or share them with third parties outside the hiring team you were invited by.
Vellmflow hosts candidate data — including video recordings, transcripts, and account data — in Australian data centres, so it stays within Australian jurisdiction rather than being transferred overseas.
Recordings and transcripts are retained for 180 days after an interview is completed, after which they are automatically and permanently deleted, unless the hiring organisation has placed a legal hold on your record (for example, during an active dispute).
You can ask to access a copy of your recordings and transcript, ask us to correct inaccurate information, or ask us to delete your data before the automatic retention period ends. To do so, contact the hiring team who sent you the interview invite, or reach us directly at [email protected].
If you have a concern about how your information has been handled, you can contact us at [email protected]. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.